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Hospitality - Front Desk Academy

Mon, May 19

|

Westwood

This course offers general hospitality knowledge and soft skills training needed in the hospitality industry.

Hospitality - Front Desk Academy
Hospitality - Front Desk Academy

Time & Location

May 19, 2025, 9:30 AM – Jun 12, 2025, 12:30 PM

Westwood, 855 S Irving St, Denver, CO 80219, USA

About the event

This course offers general hospitality knowledge and soft skills training needed in the hospitality industry. Topics include:

  • Identifying equipment and systems used by front desk staff.

  • Understanding the importance of key control.

  • Identifying the steps and tasks involved in pre-arrival, check-in, and departure.

  • Demonstrating effective sales and upselling techniques used by the front desk.

Class Schedule: May 19th - June 12th, Monday-Thursday, 9:30am - 12:30pm

In-person location: 855 S Irving St, Denver, CO 80219

For more information or to register, contact: Carol Aguiniga - (720) 956-3828; Angelica Janas - (720) 956-3841

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