Hospitality - Front Desk Academy
Mon, May 19
|Westwood
This course offers general hospitality knowledge and soft skills training needed in the hospitality industry.


Time & Location
May 19, 2025, 9:30 AM – Jun 12, 2025, 12:30 PM
Westwood, 855 S Irving St, Denver, CO 80219, USA
About the event
This course offers general hospitality knowledge and soft skills training needed in the hospitality industry. Topics include:
Identifying equipment and systems used by front desk staff.
Understanding the importance of key control.
Identifying the steps and tasks involved in pre-arrival, check-in, and departure.
Demonstrating effective sales and upselling techniques used by the front desk.
Class Schedule: May 19th - June 12th, Monday-Thursday, 9:30am - 12:30pm
In-person location: 855 S Irving St, Denver, CO 80219
For more information or to register, contact: Carol Aguiniga - (720) 956-3828; Angelica Janas - (720) 956-3841